Thursday, May 5, 2011
TD Bank - Customer Service Representative

Customer Service Representative - Part Time
Do you want to WOW! Customers everyday in a fun, fast-paced environment? Come be a Customer Service Representative at TD Bank, America's Most Convenient Bank!
Job Summary:
You'll be responsible for selling and cross-selling a limited ranges of products and services to new and existing customers.
Responsibilities:
*Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward
inquiries, with the support of more experienced personnel
*Originates loan applications
*Understands Customer needs and provides new product solutions
*Opens new accounts and processes changes to existing accounts
*Generally resolves problems independently, escalating more difficult issues to supervisors
*Performs a broad range of tasks of varying complexity and scope
*Recognizes when to consult Managers with Bump it Up issues
*May prepare documents for loan closings and coordinate appointments with Customers
Requirements:
*High school diploma or equivalent experience
*1-2 years related experience required
*Sales skills with the ability to influence Customers
*Strong Customer service skills
*Good written and verbal communication skills
*Teller experience helpful
*Effective problem solving skills
*Ability to schedule and prioritize work
*Complete Core Training Requirements and on the job training requirements
*Basic knowledge of Excel and Word
TD Bank is an Equal Opportunity Employer. Drug Test and Background Screening is Required.
To apply, please visit:
http://jobview.monster.com/Customer-Service-Representative-Part-Time-Job-Jacksonville-FL-99125395.aspx?fwr=true
Do you want to WOW! Customers everyday in a fun, fast-paced environment? Come be a Customer Service Representative at TD Bank, America's Most Convenient Bank!
Job Summary:
You'll be responsible for selling and cross-selling a limited ranges of products and services to new and existing customers.
Responsibilities:
*Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward
inquiries, with the support of more experienced personnel
*Originates loan applications
*Understands Customer needs and provides new product solutions
*Opens new accounts and processes changes to existing accounts
*Generally resolves problems independently, escalating more difficult issues to supervisors
*Performs a broad range of tasks of varying complexity and scope
*Recognizes when to consult Managers with Bump it Up issues
*May prepare documents for loan closings and coordinate appointments with Customers
Requirements:
*High school diploma or equivalent experience
*1-2 years related experience required
*Sales skills with the ability to influence Customers
*Strong Customer service skills
*Good written and verbal communication skills
*Teller experience helpful
*Effective problem solving skills
*Ability to schedule and prioritize work
*Complete Core Training Requirements and on the job training requirements
*Basic knowledge of Excel and Word
TD Bank is an Equal Opportunity Employer. Drug Test and Background Screening is Required.
To apply, please visit:
http://jobview.monster.com/Customer-Service-Representative-Part-Time-Job-Jacksonville-FL-99125395.aspx?fwr=true

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