Wednesday, June 1, 2011
Kangaroo Express - Store Sales Associate
3:51 PM | Posted by
Career Services at Jax
JOB SUMMARY:
This position provides top quality, fast and friendly customer service; operates registers to scan, itemize and total customer purchases; accounts for all cash and inventories during shift; cleans service areas and stocks merchandise in accordance with the Company policies, procedures and standards.
The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:
JOB DUTIES & RESPONSIBILITIES:
1. Customer Satisfaction: Provides excellent customer service in a courteous, friendly and attentive manner to ensure the customer has a pleasant shopping experience.
a. Greets customers on entering the store and thanks customers as they leave.
b. Gives assistance and offers suggestions or recommendations to the customer.
c. Reports to work on time and follows the dress and appearance code.
2. Store Condition: Maintains good overall store and property conditions by cleaning and performing a variety of general housekeeping duties such as:
a. Sweeping and mopping or cleaning floors and driveways.
b. Dusting and/or washing windows, counters, displays, food service areas and bathrooms.
c. Picking up and disposing of trash, litter or debris in store, parking lot and/or surrounding grounds.
d. Cleaning and checking equipment including coffee machine, refrigeration units, gas pumps, telephones.
e. Notifying the Store Manager of any equipment failure or maintenance/supply need.
3. Merchandising: Stocks, fronts, rotates and/or culls store coolers, shelves, counters and food service areas displays to ensure freshness, appeal and easy customer access.
a. Prepares food items according to menus and recipes; maintains proper weights, holding times and temperatures; practices safe food handling procedures.
b. Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls, windows and pump toppers. Makes price changes on merchandise in accordance with Company price book or promotional planner.
c. May monitor gasoline competition and reports findings to Store Manager.
4. Sales Controls: Completes all sales in accordance with government regulations and Company standards by:
a. Verifying customer eligibility to purchase age-restricted products and refusing to sell these products when appropriate. Age-restricted products include alcoholic beverages, tobacco products, lottery tickets, fireworks and adult magazines.
b. Entering all transactions at the time of purchase at the correct price by scanning or using the correct keys/codes, placing all payments collected in the register and making correct change.
c. Using appropriate equipment for specialty product sales such as money orders, credit cards, CRIND, checks processing and lottery sales and redemptions.
5. Financial Controls: Keeps accurate cash, sales and inventory control records and accounts for variances:
a. Follows vendor check-in procedures and accounts for merchandise received during vendor deliveries.
b. Notifies the Store Manager of any sales, cash or operating discrepancy.
c. Follows Company guidelines for taking items for store use (such as cleaning supplies) or for product breakage or spoilage.
6. Internal/External Controls: Follows all government laws, health and safety codes, food brand inspection standards, and the Company policies, procedures and standards that apply to the conduct of business. Seeks guidance from Store Manager and/or appropriate management areas about legal questions or obligations.
7. Security Controls: Reports all incidents including but not limited to employee or customer injuries, gas drive-offs, theft, property damage, chemical release or improper waste disposal to the Store Manager. Reports any situation in which unsafe, unlawful or unethical conduct is or might be occurring.
8. Administrative Controls: Takes inventory (or readings) of stock to identify items to be reordered or replenished. Keeps an accurate record of all shift and timekeeping paperwork.
JOB REQUIREMENTS:
* High school diploma or equivalent preferred.
* Ability to communicate information and ideas so others will understand.
* Ability to add, subtract, multiply and divide quickly and correctly.
* Ability to deal with customers, unanticipated problems or events using standard procedures.
* Ability to accurately operate a variety of electronic equipment that may include cash registers or scanners; gas consoles; credit card, money order or lottery machines; car washes; hot or cold or beverage dispensers, hot dog cookers and microwave ovens.
* Physical Demands: Work requires standing and walking the entire shift; occasional to frequent bending, stooping or crouching; frequent lifting/carrying of up to 10 pounds and occasional lifting/carrying of up to 50 pounds; and occasional climbing and descending ladders.
* Working Conditions: Work can include variable hours on all shifts, week-ends and holidays. Tasks are performed in all areas inside and outside of the store and can include exposure to extreme temperatures (both hot and cold), vapors/fumes, high humidity, noise and household chemicals for short periods routinely and longer periods occasionally.
To apply, please visit:
http://www.snagajob.com/job-seeker/jobs/job-details.aspx?postingId=4851168&fsr=true
This position provides top quality, fast and friendly customer service; operates registers to scan, itemize and total customer purchases; accounts for all cash and inventories during shift; cleans service areas and stocks merchandise in accordance with the Company policies, procedures and standards.
The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:
JOB DUTIES & RESPONSIBILITIES:
1. Customer Satisfaction: Provides excellent customer service in a courteous, friendly and attentive manner to ensure the customer has a pleasant shopping experience.
a. Greets customers on entering the store and thanks customers as they leave.
b. Gives assistance and offers suggestions or recommendations to the customer.
c. Reports to work on time and follows the dress and appearance code.
2. Store Condition: Maintains good overall store and property conditions by cleaning and performing a variety of general housekeeping duties such as:
a. Sweeping and mopping or cleaning floors and driveways.
b. Dusting and/or washing windows, counters, displays, food service areas and bathrooms.
c. Picking up and disposing of trash, litter or debris in store, parking lot and/or surrounding grounds.
d. Cleaning and checking equipment including coffee machine, refrigeration units, gas pumps, telephones.
e. Notifying the Store Manager of any equipment failure or maintenance/supply need.
3. Merchandising: Stocks, fronts, rotates and/or culls store coolers, shelves, counters and food service areas displays to ensure freshness, appeal and easy customer access.
a. Prepares food items according to menus and recipes; maintains proper weights, holding times and temperatures; practices safe food handling procedures.
b. Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls, windows and pump toppers. Makes price changes on merchandise in accordance with Company price book or promotional planner.
c. May monitor gasoline competition and reports findings to Store Manager.
4. Sales Controls: Completes all sales in accordance with government regulations and Company standards by:
a. Verifying customer eligibility to purchase age-restricted products and refusing to sell these products when appropriate. Age-restricted products include alcoholic beverages, tobacco products, lottery tickets, fireworks and adult magazines.
b. Entering all transactions at the time of purchase at the correct price by scanning or using the correct keys/codes, placing all payments collected in the register and making correct change.
c. Using appropriate equipment for specialty product sales such as money orders, credit cards, CRIND, checks processing and lottery sales and redemptions.
5. Financial Controls: Keeps accurate cash, sales and inventory control records and accounts for variances:
a. Follows vendor check-in procedures and accounts for merchandise received during vendor deliveries.
b. Notifies the Store Manager of any sales, cash or operating discrepancy.
c. Follows Company guidelines for taking items for store use (such as cleaning supplies) or for product breakage or spoilage.
6. Internal/External Controls: Follows all government laws, health and safety codes, food brand inspection standards, and the Company policies, procedures and standards that apply to the conduct of business. Seeks guidance from Store Manager and/or appropriate management areas about legal questions or obligations.
7. Security Controls: Reports all incidents including but not limited to employee or customer injuries, gas drive-offs, theft, property damage, chemical release or improper waste disposal to the Store Manager. Reports any situation in which unsafe, unlawful or unethical conduct is or might be occurring.
8. Administrative Controls: Takes inventory (or readings) of stock to identify items to be reordered or replenished. Keeps an accurate record of all shift and timekeeping paperwork.
JOB REQUIREMENTS:
* High school diploma or equivalent preferred.
* Ability to communicate information and ideas so others will understand.
* Ability to add, subtract, multiply and divide quickly and correctly.
* Ability to deal with customers, unanticipated problems or events using standard procedures.
* Ability to accurately operate a variety of electronic equipment that may include cash registers or scanners; gas consoles; credit card, money order or lottery machines; car washes; hot or cold or beverage dispensers, hot dog cookers and microwave ovens.
* Physical Demands: Work requires standing and walking the entire shift; occasional to frequent bending, stooping or crouching; frequent lifting/carrying of up to 10 pounds and occasional lifting/carrying of up to 50 pounds; and occasional climbing and descending ladders.
* Working Conditions: Work can include variable hours on all shifts, week-ends and holidays. Tasks are performed in all areas inside and outside of the store and can include exposure to extreme temperatures (both hot and cold), vapors/fumes, high humidity, noise and household chemicals for short periods routinely and longer periods occasionally.
To apply, please visit:
http://www.snagajob.com/job-seeker/jobs/job-details.aspx?postingId=4851168&fsr=true
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